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Order Flow Guide

Updated over a month ago

Note: Order flow is for retail partners only.

1. Create an Order

  1. Log in to Ad Manager

2. Click on the Orders tab under the left sidebar, then go to the Orders page

3. Click on Create Order

2. Fill in Order Details

  1. Provide an Order Name (for your internal reference)

  2. Set the Start Date and End Date.

Note: If "No end date" is selected, the order will run until the budget is exhausted.

3. Enter the Amount (as per PO/Media Order, excluding VAT, in local currency)

4. Provide a Reference Number (RO Number) according to your chosen mean of payment

Payment Method

Required Information

Prepaid transfer

Add the transaction reference number

Credit note

Add the credit note number

Agreement, manual credit note, or seller lab deduction

Keep it as NA

Note: The RO will be printed on the invoice for your internal reference.

5. Upload the proof document, which can be a Prepaid transfer receipt, Credit Note, Agreement, or Mail confirmation (if any)

6. Read and agree to the terms and conditions

7. Click Create

3. Order Approval Process

  • The order moves to Pending Approval status

  • The noon ads Team will review and approve the order

4. Add Campaigns to the Order

  • Add campaigns before or after order approval

  • Campaigns move to Pending Approval or Live based on approval status

  • Options:

    • Create new campaigns

    • Duplicate existing campaigns

Note:

  • Campaigns from previous orders can be added to new ones and will be duplicated automatically

  • Duplicated campaigns will have only the campaign structure,

  • Existing orders cannot be edited

  • Campaigns will run as long as budgets are not exhausted

Invoicing

  • Based on consumption, we will provide invoices on a monthly basis—i.e., for the spends in January, an invoice will be raised in the first week of February (ideally) and shared via email

  • The advertiser will have 30-45 days (or any other duration as mentioned in the agreement, if applicable) to clear the invoice


Need more help? Email us at [email protected]m

Our dedicated support team will answer all your questions

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