Note: Order/Wallet flow is available for retail partners
Wallets are containers for your campaigns. Campaigns will only serve while the wallet has an available balance. Add balance by topping up your wallet with purchase orders. Existing orders have been migrated into wallets.
Note: PO refers to any relevant payment document (PO, CN, Agreement, etc.)
Here’s the new Order/Wallet Flow Process:
Sign in to Ad Manager
2. Click on Wallets from the left navigation menu
3. Click on Create Wallet
Creating Your Wallet
Enter a Wallet Name for your reference
2. Fill in the Order Details to create an order:
Order Name: Enter a name for your internal reference
Invoice Code: Enter the reference number that will appear on your invoice
This may include:
Payment Method | What to Enter |
Prepaid transfer | Transaction reference number |
Credit note | Credit note number |
Agreement or manual credit | Enter NA |
Note: The invoice code will appear on your invoice for tracking purposes.
Budget: Enter the budget amount specified in your PO
Start Date and End Date: Select the period during which the budget will be available
Note: If no end date is selected, the budget will remain available until fully used.
PO Document: Upload your Purchase Order or supporting document in PDF, PNG, or JPG
Note: PO refers to any relevant payment document (PO, CN, Agreement, etc.)
3. Click Create Wallet
Note: Your order status will appear as Pending Approval while we review your order
Once approved:
The order status changes to Active
Your wallet balance increases
Your campaigns can begin or continue serving
Note: If the order is rejected, you can review and submit a new order.
Viewing Wallet and Order Details
To monitor your wallet:
From the Wallets Page, click on the name of the wallet that you want to monitor
There, you can view your wallet and order details
Wallet-level Performance Metrics (Views, Clicks, Orders, ATC, Spends, Revenue, CTR, and ROAS)
Orders Details (Number of Orders, Order Name, Invoice Code, PO Doc, Budget, Spends, Start Date, End Date, and Status)
All metrics are shown as per the filtered date range
Note: If no end date is selected, the budget will remain available until fully used.
Order Status Definitions
Status | Description |
Pending Approval | The order is under review |
Active | The order is approved and active |
Rejected | The order was not approved |
Exhausted | The budget has been fully used |
Expired | The order has reached its end date |
Editing an Order
To edit an order:
Click the pencil icon in the edit column of the order that you want to edit
2. Update the details, then click save
Note: You can edit an order while it is pending approval.
Adding Campaigns to Your Wallet
Once your wallet has an active order and an available balance:
Click on Add Campaigns
2. Select the Campaign you want to create, then click Continue
3. Complete campaign set up and click Launch Campaign
Notes:
Campaigns will use the available balance in your wallet.
Campaigns will continue serving as long as your wallet has sufficient budget
Campaigns’ wallet can also be selected from the creation screen
Viewing Campaign Details
There, you can also see Campaign details (number of campaigns, campaign name, start date, end date, ad type, budget, views, CTR, Spends, ROAS, and Revenue) and Edit Campaigns
Note: Performance metrics appear as per the selected date range.
Topping Up Your Wallet By Creating an Order
To add a budget to your Wallet:
Click on Top Up Wallet
2. Enter the order details; then, click on Submit for Approval
Note: Wallets can also be topped up directly from the Wallets Page
Once approved, the additional budget will be added to your wallet. Your campaigns will automatically continue using the updated balance.
Need more help? Email us at [email protected]
Our dedicated support team will answer all your questions
