What is the payments page?
What is the payments page?
The Payments page organizes all your daily and weekly expenses. It helps you track all of your spends, including previous statements, upcoming invoices, and due payments that need to be settled .
How can I access the payments page?
How can I access the payments page?
On Seller Lab, go to “Ads & Promotions”, then select “Ad Manager”. When you land on the ad manager, on the left side menu, select Payments.
What is an “Outstanding Amount’?
What is an “Outstanding Amount’?
It shows the invoiced amount you need to pay, which should be deducted automatically from your weekly sales, so ideally, it should be zero. If the value is above zero, the advertising fee remains unpaid. For more information on advertising billing, kindly review our billing article.
What is an “Unbilled Amount”?
What is an “Unbilled Amount”?
It includes all daily spends that haven’t been invoiced yet. These amounts will be included in the upcoming invoice. Each week, the financial statement is posted, where the amount in the “Unbilled amount” will be transferred to “Outstanding Amount” which means that you need to pay that particular amount.This amount could be sometimes partial, as the invoicing cycle works on day-1 or day-2 spends only.
What are “Payment Settings”?
What are “Payment Settings”?
They show the spend limit, which is the maximum amount your ads can spend on noon. After the limit is reached, the ad campaigns will stop, noon ads sets this limit automatically (revised periodically) to prevent unintended overspending. It also shows you how much you have utilized from this limit.
How can I upgrade the spend limit?
How can I upgrade the spend limit?
If you reach your spend limit and there is no due payment to noon from your side , your limit will be automatically increased to a higher safe threshold so that your campaigns can continue running.
How is the utilized amount calculated?
How is the utilized amount calculated?
It is the total of the unbilled amount, the outstanding invoice amount and of today’s spends (if any).
How can I clear the utilized amount from the spend limit?
How can I clear the utilized amount from the spend limit?
When you clear all the unbilled amount, outstanding invoice amount and today’s spends (if any), the utilized amount will be reduced by the amount cleared.
What are promotional credits?
What are promotional credits?
Promotional credits are virtual credits given to you to run ads without paying for the amounts used in the campaign (up to the promo credits balance).
Note: Ads will keep running even after the credits are exhausted unless you pause them; you will be charged if you choose to keep the campaign active.
How can I get promotional credits?
How can I get promotional credits?
Usually, we provide welcome promotional credits for select new advertisers. We sometimes run some seasonal promotions, providing you with extra promotional credits during seasons like YFS and Ramadan. Stay tuned for any promotions!
Can I use promotional credits on any ad type?
Can I use promotional credits on any ad type?
Promotional credits are tied to specific ad types. To view the promotional credits you have on the Payments page, click on “Promo Credits,” where you can see the balance and the corresponding ad type. We encourage you to create campaigns with the ad type that corresponds with the promotional credits.
Are the Promotional credits refundable in cash?
Are the Promotional credits refundable in cash?
Promotional credits are non-refundable and can be used for ads only.
In the “Invoices” table, what is the “+” sign I see next to each week?
In the “Invoices” table, what is the “+” sign I see next to each week?
By default, each row represents a summary of each week. If you click on the “+” sign, it will show you detailed information for each day of spends in the corresponding week.
What is the meaning of each column in the table?
What is the meaning of each column in the table?
Reference Number: This is the statement number where the day/week of spends is reported. For each week, the spends are posted in a statement
Invoice Number: the invoice number where the corresponding statement is linked
Total Spends: the total amount you have spent in a particular day or a week before deducting any promotional credits and/or overspends
Over Spends: This shows any overspends that were incurred on your campaigns. You won’t be charged for it as it will be deducted from the total spends
Promo Credits: Any promo credits applied to your campaign on a specific day/week that would deduct from the total spends
Billed Amount: the net amount that you need to pay after deducting any overspends and promo credits
Invoiced: The spends for a particular week/month have been reported in an invoice, and your account should be charged for it
Not Invoiced: The spends haven’t been added to an invoice yet. Usually, it is shown for the current week’s cycle spends
Cleared: This means that you have paid the billed amount for a statement or an invoice
Not cleared: This means that you have paid the billed amount for a statement or an invoice, either because the amount is not invoiced yet or your account balance wasn’t able to cover your total account costs/expenses
Why can’t I see any statements or invoice numbers?
Why can’t I see any statements or invoice numbers?
This might be because the current weekly spends have not been reported in a statement or invoice yet. Once the statement is generated, the statement reference number and invoice number will appear, and the status will shift to “invoiced.”
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